Polski
1. Introduction
Business Process Automation (BPA) is the use of technology to perform repetitive tasks without human intervention. In today’s competitive market environment, automation has become not just an optimization option but a fundamental element of corporate strategy aimed at increasing efficiency and reducing costs. As the latest research indicates, companies investing in automation achieve an average return on investment of 240%, typically recovering implementation costs within 6-9 months. Return on investment (ROI) depends on many factors, including implementation scale, types of processes covered by automation, and the effectiveness of applied solutions. Companies implementing automation in areas such as customer service, documentation management, or financial processes often report operational cost reductions from 30% to even 70%. Business Process Automation. Guide 2024.
Automation brings tangible benefits to companies: increased productivity by freeing employees from repetitive activities, reduced operational costs, improved process quality through minimization of human errors, as well as increased satisfaction of both employees and customers. According to a McKinsey report, business process automation can lead to up to 30% reduction in operational costs Key statistics about business process automation you need to know | Mindbox, making it an extremely attractive solution for companies looking for ways to optimize operations and increase competitiveness.
In this article, we will analyze automation solutions that provide the highest return on investment across various industries, with a special focus on the building materials production sector. We will present specific examples, statistical data, and practical guidelines for implementing these solutions.
2. High-Value Automations for Many Industries
2.1 Marketing and Sales Automation
Marketing and sales are among the areas that were among the first to adopt automation on a mass scale. The goal here is to streamline lead acquisition and service, personalize customer communication, and measure the effectiveness of activities.
Streamlining Business Processes: Marketing automation primarily streamlines lead generation and qualification, email campaign management, social media management, customer segmentation, and reporting on marketing effectiveness.
Sample Solution: Integration of contact forms on the website with CRM and email marketing tools. Using tools such as n8n, Zapier, or Make, you can configure a flow where a new lead from a form automatically goes into the CRM (e.g., Salesforce, HubSpot), and then triggers a welcome email sequence.
Implementation Costs: Basic marketing automation solutions cost from about 20-50 EUR monthly (e.g., starter plans for n8n, Zapier), while more advanced marketing platforms like HubSpot or Marketo can cost from several hundred to several thousand euros monthly, depending on company size and feature scope.
ROI and Payback Period: The average return on investment (ROI) for marketing automation reaches an impressive 544% – companies generate an average of $5.44 in revenue for every $1 spent. Over 76% of companies record a positive ROI from marketing automation tools in less than a year.
Success Examples: Marketers save an average of 25 hours of work weekly thanks to automation. Additionally, 80% of companies using marketing automation report an increase in the number of leads acquired, and 77% of them notice a higher sales conversion rate.
2.2 Customer Service Automation
Customer service is an area where automation can significantly improve the speed and quality of response to user problems. The key here is to shorten response time and ensure consistency of service.
Streamlining Business Processes: Customer service automation streamlines categorization and routing of inquiries, provides quick responses to standard questions, enables proactive customer status updates, and facilitates collection and analysis of customer feedback.
Sample Solution: First-line support chatbots that can answer the most common questions 24/7 (order status, return procedure, password reset), and for more difficult problems – collect preliminary information and create a ticket for the support department.
Implementation Costs: Implementing a simple rule-based chatbot costs from several hundred to several thousand euros. More advanced solutions using AI can cost from several thousand to tens of thousands of euros, depending on the complexity level and integration with existing systems.
ROI and Payback Period: Over 90% of companies reported faster ticket resolution after implementing chatbots and automation in the support department. Support staff declare that automation saves them 16 hours of work weekly. Companies also report a 58% improvement in customer retention thanks to automation implementation.
Success Examples: It is estimated that by 2025, up to 95% of customer interactions may be initially handled by AI (voice or chat) Key statistics about business process automation you need to know | Mindbox. More than 1/3 of companies report improved morale and confidence of support department employees after implementing automation – it eliminates stress related to monotonous tasks and reduces the risk of mistakes.
2.3 Financial and Accounting Process Automation
The finance department also derives great benefits from automation, especially for back-office type activities, which are often repetitive and prone to error.
Streamlining Business Processes: Finance automation streamlines processing of cost invoices, expense settlement, generation of financial reports, controlling, and accounting processes.
Sample Solution: Automatic processing of cost invoices using OCR (Optical Character Recognition) and approval workflow. A tool such as Power Automate with AI Builder module can read invoices and extract key data (contractor, amount, VAT), and then create an appropriate document in the system (SAP, Dynamics) for approval.
Implementation Costs: Implementation of basic OCR solutions starts from several hundred euros monthly. More advanced financial automation platforms can cost from several to tens of thousands of euros, depending on the scale of operations and level of integration.
ROI and Payback Period: Automation can reduce document processing time from several minutes to a few seconds How to measure ROI from business process automation? – ITwiz. According to a Zapier report, for people in financial positions, the key benefit of automation is a 33% reduction in errors. The key indicators determining the financial return on investment will be implementation costs and cyclical costs related to both the tool itself and labor How to calculate ROI from RPA? Return on investment after implementing Business Process Robotization | Mindbox.
Success Examples: In one case study, an agrochemical company implemented an OCR solution on Microsoft 365 – documents began to be processed in minutes, without errors, and many people could work in parallel on a common platform.
2.4 Inventory and Supply Chain Management Automation
In the area of inventory management and logistics, automation focuses on optimizing inventory levels and streamlining the flow of goods.
Streamlining Business Processes: Logistics automation streamlines inventory monitoring, ordering goods, planning delivery routes, generating transport documents, and tracking shipments.
Sample Solution: System for automatic inventory monitoring and replenishment. IoT (Internet of Things) sensors in the warehouse measure inventory levels, and when they fall below a specified minimum, the system automatically generates an order to the supplier.
Implementation Costs: Implementation of basic automatic inventory monitoring systems costs from several to tens of thousands of euros, depending on warehouse size and number of products. More advanced logistics solutions, including route optimization and automatic planning, can cost from tens to hundreds of thousands of euros.
ROI and Payback Period: Inventory automation increases record accuracy by 25-35%, reduces stockout cases by 35-45%, and decreases inventory maintenance costs by 20-30%. Return on investment for an automated inventory management system typically occurs within 12-18 months.
Success Examples: Delivery route optimization algorithms can reduce total travel distance by 20-40%, which translates into lower fuel costs and driver working hours. Even moderate optimization provides over 10% savings in transportation costs.
2.5 HR and Recruitment Process Automation
The HR department deals with recruitment, onboarding, HR administration, training – many of these activities contain repetitive elements, ideal for automation.
Streamlining Business Processes: HR automation streamlines recruitment process management, new employee onboarding, vacation and absence administration, training management, and HR reporting.
Sample Solution: Automation of new employee onboarding. When a candidate accepts an offer, the recruitment system transfers data to the automation platform (e.g., Power Automate), which creates an account in company systems (AD/Google Workspace), adds to appropriate mailing lists, sends a welcome email with a training schedule, and adds a task for the manager to prepare the workstation.
Implementation Costs: Basic HR automation solutions cost from several hundred to several thousand euros, depending on the scope of functionality and number of employees. More advanced HR-tech systems can cost from over ten to tens of thousands of euros.
ROI and Payback Period: Automation saves the HR department up to 8 hours of work per new hire. HR saves about 8 hours weekly on administration thanks to automation. Companies with highly automated HR processes have up to 20% higher employee retention rate in the first year.
Success Examples: Automation allows shortening of onboarding time by up to 60%, which translates into faster achievement of full productivity by new employees. Automation of recruitment processes allows shortening of recruitment time by 20-30%, which is particularly important in a competitive labor market.
2.6 Reporting and Business Analytics Automation
Reporting is an area that permeates all departments – regular creation of reports and analyses can be troublesome if done manually. Reporting automation significantly saves time and improves the quality of business decisions.
Streamlining Business Processes: Reporting automation streamlines generation of operational and financial reports, KPI monitoring, report distribution to stakeholders, and analysis of trends and anomalies.
Sample Solution: Automatic daily/weekly KPI reports. Each department can receive an automatically generated report (in PDF or email) with key indicators for the last day/week in the morning. Power Automate or n8n can connect to databases, update the Power BI report, export it to PDF, and send it.
Implementation Costs: Implementation costs for automatic reporting start from several hundred euros for basic solutions integrating data from several sources. More advanced Business Intelligence systems with automatic reporting can cost from several to tens of thousands of euros.
ROI and Payback Period: Reporting automation can save dozens of hours monthly that analysts usually spend on data preparation. Musixmatch saved 47 engineer workdays within 4 months thanks to automation of analytical processes.
Success Examples: An equipment manufacturer improved production efficiency by 5% after discovering a bottleneck in one of the departments thanks to automatic reports. Previously, the data was scattered and the problem was not obvious. This type of improvement translates into hundreds of thousands of zlotys in annual savings.
2.7 Automation Using Artificial Intelligence (AI)
The latest trend in automation is the use of artificial intelligence, which not only automates tasks but also cognitive functions, opening new possibilities for business transformation.
Streamlining Business Processes: AI automation streamlines unstructured data analysis, personalization of customer experiences, trend forecasting, anomaly detection, and automatic content generation.
Sample Solution: Chatbots and AI assistants integrated with the company’s knowledge base. n8n natively integrates with large language models (LLM) through the LangChain framework, enabling the building of AI agents, advanced chatbots, and RAG (Retrieval-Augmented Generation) systems.
Implementation Costs: AI solution implementation costs are very diverse, from several thousand euros for basic integrations with existing AI models, to hundreds of thousands of euros for more advanced, custom solutions.
ROI and Payback Period: According to McKinsey research, 57% of companies use AI-supported automation, and by 2025 this number is expected to increase to 85%. Key statistics about business process automation you need to know | Mindbox ROI from AI implementation is more difficult to measure, but according to data, companies using AI record an average 20-30% increase in productivity in automated processes.
Success Examples: Dropsolid used n8n to integrate data from various sources to create personalized marketing campaigns and reporting dashboards. Bordr uses n8n to manage orders, send emails, generate PDFs, and synchronize with Airtable, building an online business worth $100,000.
3. Automations Specific to the Building Materials Industry
The building materials industry includes both material manufacturers (e.g., cement plants, brick factories, construction chemicals) as well as distributors/wholesalers and retail sellers. In this sector, automation is gaining momentum as companies need to increase operational efficiency in the face of rising raw material costs and customer expectations.
3.1 Production and Maintenance Automation
Building material manufacturers are increasingly implementing elements of Industry 4.0 – IoT sensors, SCADA systems, and production line automation.
Industry-Specific Challenges: Building materials production is characterized by high energy consumption, the need to maintain stable production parameters, and significant costs of downtime. Unforeseen machine failures can lead to large financial losses and delivery delays.
Recommended Solution: Integration of data from production machines with notification and maintenance systems. If a production line slows down below a specified efficiency (which may indicate a technical problem), Power Automate sends an SMS alert to the maintenance manager and automatically creates a service ticket in the CMMS (Computerized Maintenance Management System).
Business Value: Such automation can reduce unplanned machine downtime by 30-50% through faster reaction and predictive maintenance. Fewer failures mean greater production continuity and higher productivity. Additionally, automatic monitoring also ensures better quality – if sensors detect a deviation in the concrete mix composition, the system can automatically stop the process before producing a defective batch.
3.2 B2B Sales Automation in the Building Materials Industry
B2B sales in building materials typically involve taking large orders from construction companies, developers, or wholesalers. This process is often heavily “paper-based” – orders come as scans, emails with attachments, etc.
Industry-Specific Challenges: Orders in the building materials industry are often complex, contain many items with different technical parameters, and require precise execution. Any mistake (e.g., in product code, quantity, or delivery date) can cause delays at the construction site and significant costs for the customer.
Recommended Solution: A construction chemicals manufacturer receives orders from regular contractors (wholesalers) via email in Excel files. Using integration (e.g., connecting Outlook → Excel → ERP through n8n) allows automatically extracting data from the attachment and creating an order in the ERP system. In parallel, the workflow generates order confirmation and sends it back to the contractor. A more advanced option is to use AI to read even unstructured orders (e.g., PDF) using OCR tools.
Business Value: Significant acceleration of order processing – the contractor almost immediately receives confirmation, and the warehouse/production can start collecting goods faster. Error reduction: Automation eliminates mistakes when rewriting dozens of order lines (which matters in the construction industry because a mistake in product code or quantity can halt construction on site). Genpak, after automating sales processes, achieved 100% accuracy in order handling and recovered 75 hours of work weekly previously lost on manual data entry. In the construction industry, the scale of orders can be similar or larger, so the potential for time savings is enormous.
3.3 Building Materials Delivery Logistics Automation
Logistics in the construction industry is particularly demanding – building materials are often heavy, voluminous (e.g., pallets of bricks, tons of cement), and deliveries must be precisely synchronized with the construction schedule.
Industry-Specific Challenges: Building materials are characterized by large dimensions and mass, requiring specialized transport. Delivery timeliness is critical – a delay can stop work at the construction site, generating high downtime costs for construction crews.
Recommended Solution: A building materials wholesaler, which sends dozens of trucks with goods to construction sites daily, implements a dynamic route optimization system. Each morning, the system collects a list of delivery addresses (construction sites) and ordered goods (e.g., 5 pallets of cement here, 100 blocks there – which affects vehicle loading). The algorithm groups deliveries into optimal routes for each vehicle, considering its load capacity and warehouse location. Then drivers receive routes on a mobile app. During the day, the system tracks truck GPS – if one is delayed (traffic jam), it can send an automatic notification to the customer: “Your delivery no. XYZ will be delayed by ~30 min due to traffic.”
Business Value: Delivery timeliness and cost efficiency. Thanks to route optimization, the company can save on fuel and driver time – as mentioned, even 20-40% shorter travel distance with well-arranged routes. For a fleet of 10 trucks, this is a real savings of tens of thousands of zlotys annually. More important may be punctuality – at a construction site, a delayed delivery of, for example, concrete can paralyze crew work, which generates large costs. Automation helps minimize delays and communicate them in advance, which builds a professional image of the supplier. Companies report that after implementing advanced route planning, the number of late deliveries fell by ~25%, and the average delivery time shortened by 15%. This gives a competitive advantage – contractors prefer suppliers who are reliable and “just in time.”
3.4 Inventory Management Automation in Building Materials Production
In the building materials industry, stocks of raw materials (e.g., cement, aggregates, chemicals) and finished products (pallets of products) involve high inventory value.
Industry-Specific Challenges: Building materials manufacturers operate on large volumes of raw materials, often with limited shelf life (e.g., cement). At the same time, inventory shortages can stop production, generating high downtime costs for production lines.
Recommended Solution: A ceramic tile manufacturer implements an IoT system in the raw material warehouse – silos with clay and dyes have weight sensors that report status to the system hourly. n8n receives this data and when it detects that a raw material has fallen below threshold X (enough for e.g., <3 days of production), it automatically sends an order to the supplier (or an email with a request for the next delivery). In parallel, the production planning system in the ERP is adjusted to use raw materials that are abundant first (preventing material aging). In the finished goods warehouse, automatic QR code scanning at shipment has been implemented – a scanner coupled with the inventory outflow system updates warehouse stocks in real-time at headquarters.
Business Value: Higher product availability with lower inventory levels. Inventory automation means the company knows exactly how much of what it has, and reacts immediately to shortages. Record accuracy increases by 25-35%, stockout incidents decrease by 35-45%, and inventory maintenance costs (carrying costs) decrease by 20-30% thanks to IoT and automation. For a manufacturer, this means they less often have to halt production due to lack of raw material (which is critical – a kiln shutdown in a cement plant is a huge cost). For a distributor/wholesaler – that they practically always have goods for the customer (don’t lose sales due to shortages). At the same time, they don’t need to maintain excessive buffers “just in case,” which frees up working capital.
3.5 CRM and Customer Relationship Management Automation in the Construction Industry
In the construction sector, customer relationships (whether a B2B contractor or an individual customer planning a renovation) are very important – the industry is based on trust, long-term cooperation, and reputation.
Industry-Specific Challenges: The purchasing cycle in the building materials industry is often long, and customers may return every few years for subsequent projects. Maintaining relationships and recognizing customer needs is key to long-term success.
Recommended Solution: An insulation materials manufacturer has hundreds of regular customers (building supply stores, contracting companies). Using CRM (e.g., Dynamics 365) and an automation tool, it implements a regular follow-up process: if for 3 months a sales representative has not contacted a given customer, the system sends him a reminder and simultaneously generates an email to the customer with information e.g., about a new product catalog. Additionally, CRM integration with the sales system automatically informs the salesperson when a key customer has significantly reduced order volumes – which is a signal to react (e.g., talk about causes, offer promotions).
Business Value: Better retention and increased sales to existing customers. It is much cheaper to care for a customer than to acquire a new one. Data shows that implementing CRM (often along with automations) can increase customer retention by 47% and their satisfaction. In practice, this means that customers are less likely to go to competitors and more likely to make repeat purchases. Automation of notifications and tasks ensures that no important customer is “neglected.” Furthermore, through analysis of purchase data and automatic suggestions (e.g., “Customer X has not purchased product Y for 6 months, which they usually took – send them a promotional offer”), cross/up-selling can be increased. Many building distributors use, for example, automatic emails with recommendations for complementary products – which increases the average order value. This translates into results: companies using marketing and CRM automation reported a 58% improvement in customer satisfaction and retention.
4. Implementation Aspects of Automation
Effective implementation of business process automation requires a thoughtful approach that considers not only technical aspects but also organizational and human factors.
4.1 Success Factors for Automation Implementation
Process Audit and Prioritization: Before implementing automation, it is crucial to conduct an audit of existing processes and identify those that will bring the highest return on investment How to measure ROI from business process automation? – ITwiz. Focus first should be on areas generating the most manual work and processes with high risk of human errors.
Stakeholder Engagement: Involving end users in the automation design process is key to successful implementation. Employees who will use the new solutions should be engaged in identifying needs and testing the system.
Selection of Appropriate Tools: Selection of automation tools should consider the specifics of the company, existing IT infrastructure, and team competencies. It is also important to determine the implementation model – self-hosting or cloud solution, taking into account data security aspects and regulatory compliance.
Phased Implementation Plan: A gradual approach is recommended – starting with simple, low-budget automations and gradually expanding the scope to more complex processes. This allows for quickly obtaining first benefits and building support for further investments.
4.2 Typical Implementation Challenges and Ways to Overcome Them
Resistance to Change: One of the biggest challenges when implementing automation is employee resistance, who may fear job loss or changes in their duties Biggest automation challenges faced by businesses | Mindbox. Proper communication of benefits from automation, as well as team training and education regarding new solutions are key. It is worth emphasizing that automation aims to eliminate monotonous tasks, not replace employees.
Integration with Existing Systems: Legacy Systems integration requires custom nodes in n8n (possibility to extend through webhooks). A challenge may also be integration with systems that do not have APIs. In such cases, RPA (Robotic Process Automation) solutions or development of dedicated connectors may be helpful.
Data Security: For companies sensitive to compliance (e.g., GDPR), self-hosting n8n is recommended. When implementing automation, special attention should be paid to data security, especially in processes involving personal data or financial information.
Implementation Complexity: Business process automation using RPA solutions can bring significant savings, up to 40% of employment costs ROI Calculator | G1ANT – Check Return on Investment in RPA Automation. However, implementing automation of complex business processes may require significant resources and technical competencies. Support in learning workflow design for client teams is often necessary. It is worth considering cooperation with experienced implementation partners or providing appropriate training for the internal IT team.
Change Management: Process automation often requires changing the way of working and team organization. Proper management of this change is key, including communication, training, and adaptation of organizational structures and roles.
4.3 Measuring Automation Effects
To effectively measure automation success, it is necessary to define baseline metrics before implementation and continuously track Key Performance Indicators (KPIs) after its completion How to measure ROI from business process automation? – ITwiz. Using Business Intelligence (BI) tools can help with this. Lack of KPI measurement is one of the main barriers to scaling automation initiatives beyond the pilot phase.
Example KPIs for automation projects:
- Reduction in process execution time
- Operational cost savings
- Reduction in number of errors
- Improvement in customer satisfaction
- Increase in employee productivity
Service providers should include ROI calculation and KPI tracking in their offer. This not only concretely demonstrates value to the client but also positions the provider as a results-oriented partner How to calculate ROI from RPA? Return on investment after implementing Business Process Robotization | Mindbox.
5. Future Trends in Business Automation
Business process automation is dynamically developing, and new technologies are opening ever wider possibilities for companies. Here are the most important trends that will likely shape the automation landscape over the next 3-5 years:
5.1 Intelligent Automation Using AI
Companies, increasingly from the SME sector, are looking for effective solutions that will allow them to optimize working time and thus save growing business costs. At the same time, they are looking for technologies that will quickly bring return on investment, while improving customer service quality and increasing employee satisfaction Polish companies looking for savings: state of the business process automation industry in 2024 | News | FOCUS ON Business – Created by Pro Progressio.
Intelligent automation, combining traditional automation with advanced analytics and artificial intelligence, will become increasingly common. n8n, thanks to its flexibility, code integration capability, advanced AI functions, and cost-effective pricing model, emerges as a powerful tool for automation service providers. The greatest potential lies in offering services including complex cross-functional process automation, artificial intelligence-based solutions (such as intelligent chatbots or data analysis), advanced automation in sales and marketing areas, and specialized workflows for IT and DevOps departments.
5.2 Hyperautomation
Hyperautomation, an approach to maximizing business process automation through combining various technologies (RPA, AI, process mining, low-code/no-code), will gain in importance. Companies will strive to create a “Digital Twin of Organization”, which will enable visualization and optimization of processes in real-time.
It is recommended that service providers focus their offer on areas where n8n’s unique features – such as self-hosting capability, code integration, and advanced AI – provide a clear advantage over simpler tools like Zapier. Focusing on these niches will allow building a strong market position and offering solutions that generate a significant return on investment for clients.
5.3 Low-code/No-code and Democratization of Automation
Analysis by ING’s SAIO company shows that not only corporations but increasingly more Polish companies from the SME sector are automating their processes using “business robots.” Thanks to the use of artificial intelligence, the range of industries eliminating repetitive activities performed by employees on computers is also expanding.
Polish companies looking for savings: state of the business process automation industry in 2024 | News | FOCUS ON Business – Created by Pro Progressio.
Low-code/no-code platforms, such as n8n, will play an increasingly important role, enabling business process automation without deep programming knowledge. Combining a no-code interface with deep code flexibility makes n8n an exceptionally attractive tool for agencies serving clients with diverse technical needs. This enables execution of both simple integrations and very complex, custom projects requiring integration with client’s proprietary systems, all within a single platform.
This democratization of automation will allow a greater number of non-technical employees to create and implement automation, which will accelerate companies’ digital transformation.
5.4 End-to-end Process Automation
The strength of n8n also lies in its ability to orchestrate complex processes spanning multiple departments and applications, breaking down traditional organizational silos. Examples of such comprehensive automations include the Order-to-Cash process (connecting e-commerce platforms, CRM, inventory management systems, invoice generation, and accounting systems), the Lead-to-Loyalty process, and the Hire-to-Retire process.
Companies will strive to automate entire business processes end-to-end, not just individual tasks. This requires integration of various systems and technologies, as well as changes in organization and work culture.
5.5 Process-based Automation (Process Mining)
Process Mining, the analysis of data from IT systems to discover, monitor, and improve business processes, will be increasingly used to identify areas for automation and optimization. This will allow for more precise targeting of automation initiatives and higher return on investment.
6. Summary
Business process automation constitutes a strategic imperative for companies striving to increase efficiency, reduce costs, and build competitive advantage. As the conducted analysis has shown, automation brings measurable benefits in all key areas of company operations – from marketing and sales, through customer service and logistics, to finance, HR, and project management.
Companies implementing automation in areas such as customer service, documentation management, or financial processes often report operational cost reductions from 30% to as much as 70% Business Process Automation. Guide 2024.. By automating repetitive activities, organizations can also experience employee productivity growth of up to 40-50%, which translates into faster project execution and increased competitiveness in the market.
For building materials manufacturers, automation represents an opportunity to digitize traditional, “paper-based” processes and join the era of Industry 4.0 and Business 4.0. Particularly valuable are automations in the areas of production and maintenance, B2B sales, delivery logistics, inventory management, and CRM. Investments in these areas pay off quickly in the form of streamlined production, more efficient sales, and efficient logistics.
The success of automation implementation depends on many factors, including proper identification of processes for automation, selection of appropriate tools, stakeholder engagement, and effective change management. It is also key to regularly measure automation effects and continuously improve implemented solutions.
The future of business automation will be shaped by progress in artificial intelligence, hyperautomation, democratization of automation technologies, and the drive to automate entire end-to-end processes. Companies that will be able to effectively utilize these trends will gain a competitive advantage and will be better prepared for future challenges.
Investment in automation allows for savings. Gartner indicates that by 2024, organizations will reduce operational costs by approx. 30% thanks to using RPA.
Biggest automation challenges faced by businesses | Mindbox.
Business process automation is no longer just an option but a necessity for companies that want to grow. The key to success is identifying the most time-consuming or error-prone processes and selecting appropriate tools to automate them.
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